Refund and Exchanges

  • • If the product you have received is in bad condition or if the packaging is damaged or not sealed at the time of delivery, do not accept the product.
  • • If the product is damaged or contaminated in any way, you are eligible to request a refund or a replacement within 24 hours of delivery and the product, with the original receipt, in the    original packaging needs to be shipped to us on our address.
  • • We will personally ensure that a brand new replacement is issued to you without any additional cost. Please ensure that the original product tag and packing are unimpaired when you    exchange the product.
  • • Once the product is received by us and inspected, the customer will receive a exchange prodcut within 5-working days.
  • • Exchange on an item without a receipt will not be accepted.
  • • Once the order is placed making an online payment the product will be dispatched in 24Hrs.
  • • If the order wants to be cancellerd it has to be done with in 24Hrs from the time of ordering.
  • • If you fail to cancel with in 24Hrs or if the product already gets dispatched from our warehouse,you won't be acceptable for cancellatrion.
  • • If you cancel any order so your amount will be credit in your account 7-10 working days.
  • • If you exchange any product so you will be provide same quantity product only in damaged or bad condition with Invoice.
  • • Chaskmart have no return policies.
  • • Any further questions or concerns about the refund/exchange policy should be directed to this email{ info.chaskamart@gmail.com }
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